Privacy and Cookie Statement – rb2.nl

This Privacy and Cookie Statement was last amended on December 1, 2018.

rb2 collects personal data and places cookies via rb2.nl, our website (hereafter called "rb2.nl"). We have drawn up this Privacy and Cookie Statement to show that we take the privacy of all personal data encountered within our company very seriously. For this reason, we carefully process and protect the personal data we collectin accordance with the requirements of the privacy legislation.This document explains how we at our company handle your personal data.

Purposes of the data processing

We process your personal data for the following purposes:  

  • to provide access to our website;  
  • to create your personal account;  
  • to provide our services (such as software development);  
  • to process payments;  
  • to use the functionalities on our website;  
  • to contact you by email, telephone and/or WhatsApp, if you ask us to do so;  
  • to send our newsletter if you have given us permission to do so;  
  • to gain insight into the use of our website;  
  • to improve and evaluate our website and services;  
  • to make the internet offering more interesting by showing advertisements that match your interests;  
  • to make it possible for you to email, print or share a page via social networks;  
  • to enable you to publish your experiences with our services on our website. 

We will not process your personal data for purposes other than those specified above, unless you have given your prior consent or we are permitted or required to do so by law. 

Categories of personal data    

We use the following data for the purposes specified in this Privacy and Cookie Statement:  

  • company name (insofar as this is personal data), Chamber of Commerce number and VAT number;  
  • name;  
  • email address;  
  • telephone number (also for contact through WhatsApp if you wish);  
  • password;  
  • services you have purchased;  
  • IP address;  
  • cookie ID;  
  • technical information (device used, operating system and internet browser);  
  • any personal data that you have entered as message content to us (email, contact form or chat message).  

We may process such personal data in order to carry out an agreement with you (such as providing our services), either because you have given your consent or because we are legally obliged to do so (for example, when we retain certain information for the Tax and Customs Administration).

Retention period

We will not retain your data for longer than necessary to achieve the purposes stated in this Privacy and Cookie Statement. We keep records of your services purchased and payments for as long as necessary to provide our services to you, or longer if we are obliged to do so for the Tax and Customs Administration, for example. We retain information you send us via a contact form, chat message or email for as long as necessary to fully process your question or request. 

We store experiences with our services that you publish through our website for one year.

Confidentiality and data provision to third parties

All data collected on this site or provided to us through the users of our services will be treated confidentially. We will not lend, rent or sell such data to third parties for their marketing purposes.  

In order to provide our services and process orders, we need to pass on your data to:  

  • payment service providers;  
  • Mailchimp (for sending newsletters and service messages);  
  • HubSpot, marketing tool;  
  • external ICT service providers.  

Mailchimp and HubSpot are based in the United States and are Privacy Shield certified, meaning that transferring data to these parties outside of the EU is permitted.  

If it is necessary for the services you purchase from us, we may pass on your data to our sister companies in China and Singapore. We have entered into an EU model contract with these parties, containing agreements on transferring and processing personal data, to ensure an adequate level of protection of personal data.  

In addition, we will not disclose this information in any other way or provide it to third parties unless you have given your consent, doing so is necessary in the context of carrying out the agreement or we may or must do so by operation of law. The information you provide will be treated with the utmost care. 

Security

We take appropriate security measures to limit the misuse of and unauthorised access to your personal data.This allows us to ensure that only the necessary individuals have access to your data, that access to your personal data is restricted and that our security measures are regularly checked.

Newsletter

Cookies are small information files that when visiting a website can be automatically stored on or read from the device (including a PC, tablet or smartphone) of the website visitor. This takes place through the web browser on the device. 

Cookies or similar technologies are used on our website, where information is stored on the device and/or read out (for ease of reading, all such techniques are referred to here as "cookies"), to: 

  • enable the functionalities of the website and protect the website (technical or functional cookies); 
  • analyse the use of the website and improve it (analytics cookies); 
  • make the internet offering more interesting for you by showing advertisements that match your interests (advertising cookies). 

Please note that the privacy policies of third parties may change regularly.

Technical or functional cookies

Cookies are small information files that when visiting a website can be automatically stored on or read from the device (including a PC, tablet or smartphone) of the website visitor. This takes place through the web browser on the device.  

Cookies or similar technologies are used on our website, where information is stored on the device and/or read out (for ease of reading, all such techniques are referred to here as "cookies"), to:  

  • enable the functionalities of the website and protect the website (technical or functional cookies);  
  • analyse the use of the website and improve it (analytics cookies);  
  • make the internet offering more interesting for you by showing advertisements that match your interests (advertising cookies).  

Please note that the privacy policies of third parties may change regularly. 

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. For example, cookies can be used to render fonts properly, or to remember your user session on the web server so that you can view the website.

Analytics cookies

This site uses Google Analytics cookies so Google can give us information about how our website is used, provide us with reports about the website and give us information about the effectiveness of our campaigns.The information we obtain is transferred to Google and stored by Google on servers in the United States.We have asked Google to mask the last part of the IP address.We have concluded a processing agreement with Google containing agreements about how the collected data is handled.Google is not permitted to use the information obtained for other Google services.Google may, however, transfer information to third parties if Google is legally required to do so, or where such third parties process the information on Google's behalf.We have no further influence on this.More information about data processing by Google Analytics can be found in the Google Privacy Policy.

Advertising cookies

This site uses cookies from Google Tag Manager to help us improve the online advertising experience for you and help us understand our campaign performance.Through these advertising cookies, a unique cookie ID is linked to you as a website visitor so that, among other things, you do not see the same advertisement more than once.Since these cookies are considered tracking cookies, we ask for your permission to place them.Google, Facebook and LinkedIn are based in the United States.These parties are Privacy Shield certified, which means that storing personal data outside of the EU is permitted.

Enabling and disabling cookies

You can set your browser only to accept cookies if you agree. For more information, please refer to the instructions for your browser. NB: many websites do not work optimally when cookies are disabled.

Deleting cookies

Most cookies have an expiry date. This means that they expire automatically after a certain period of time and no longer record data from your visit to the site. You can also choose to manually delete cookies before their expiry date. For more information about this, please consult the instructions for your browser.

Third party websites

This Privacy and Cookie Statement does not apply to third party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data reliably or securely. We therefore advise you to read the privacy policies of these websites before using them.

Rights of data subjects

If you have provided us with personal data, you can send us a request to view, modify, transfer or delete your data. You can submit a request by email or telephone using the contact details below.

Changes to this privacy and cookie statement

rb2.nl reserves the right to make changes to this Privacy and Cookie Statement. Changes will be published on our website.Please check this Privacy and Cookie Statement regularly to remain up to date with any changes.

Dutch Data Protection Authority

Of course, we would also be happy to help you if you have any complaints about the processing of your personal data. Pursuant to privacy legislation, you have the right to file a complaint with the Dutch Data Protection Authority against our processing of your personal data. You can contact the Dutch Data Protection Authority for this purpose.

Contact

Should you have any further questions or comments after reading this Privacy and Cookie Statement, please contact us using the contact details below.

RB2 B.V.
Website: rb2.nl
Address: Wilhelminalaan 1-C, 1441 EK Purmerend, The Netherlands
Ch. of Comm.: 37141751
Telephone: +31(0)299 200 800
Email: [email protected]