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Subscription management by truck and fleet

DAF Trucks, part of PACCAR, gives fleet managers real-time insight through DAF Connect. To manage subscriptions for thousands of trucks, we built a scalable self-service portal.

Subscription management for DAF trucks and fleets
The challenge

Managing subscriptions for thousands of trucks

Fleet managers needed a clear way to activate and manage functions for individual trucks or complete fleets.

The solution also had to support reliable pricing, invoicing and tax handling while leaving room for international expansion.

The approach

A scalable subscription portal for DAF Connect

Together with Subscription Factory, rb2 combined custom technology with Zuora to give customers direct control over their subscriptions.

The solution is being rolled out internationally within PACCAR, including markets such as the United States and Mexico.

Fleet-level control

Activate functions for one truck or for a complete fleet.

Zuora integration

Reliable subscription, pricing, invoicing and tax handling.

Fast retrieval

Search and filter trucks, users and subscriptions efficiently.

Technology:ZuoraSubscription FactoryCustom rb2 technology
The result

Control for fleet managers and a basis for international scale

Fleet managers can manage functions and subscriptions at the level they need, backed by dependable billing and a platform designed for wider rollout.

International rollout

Adopted in markets including the United States and Mexico.

Usage-based control

Customers choose and manage the functions they use.

Truck or fleet

Subscriptions can be managed for individual vehicles or complete fleets.

Which recurring process needs to scale?

In 30 minutes, we determine whether one workflow can demonstrably improve. If it can, the paid Prove session maps the work, risks and next decision.