AI agent for order processing

OrderPilot: from manual orders to ERP-ready input

OrderPilot reads incoming orders from emails and attachments, extracts the data and converts it into ERP-ready input. Exceptions stay with your team; the measurable results below come from the OrderPilot case at INSPIRED Pet Nutrition.

See how INSPIRED approached it
Inkomende order · e-mail + PDF
AI
Klaar voor ERPGecontroleerd vóór ERP
LeverancierNedcargo Logistics
PO-nummerPO-2024-1203
Regels12 artikelen
Totaal€ 8.920,00
The problem

Manual order processing costs time, money and momentum

01.

Manually retyping orders from PDFs, spreadsheets and photos consumes time every day.

02.

Repetitive checks and data entry keep experienced employees away from exceptions and customer questions.

03.

Manual steps slow down order processing and increase the risk of errors.

04.

Errors, delays and a team fighting fires instead of creating value.

How it works

Pragmatic, scalable and in control

We map the workflow, systems and exceptions. Then we put the AI agent to work and continue to manage and improve it.

01.
Map the process

We map your entire order process from end to end and measure where the real delay occurs.

02.
Automate the basics

With RPA, we handle the straightforward work: validations, data transfer and recurring communication.

03.
Add AI

OrderPilot reads emails and attachments, recognises formats, languages and styles, and converts everything into ERP input.

04.
Keep improving

Going live is not the finish line. We measure the impact and expand with validation and correction automation.

Proven impact · INSPIRED

How INSPIRED made order processing 9x faster

INSPIRED Pet Nutrition processed every customer order manually. In this specific workflow, OrderPilot delivered 9x faster processing and 60–80% lower processing costs, with a live solution in six weeks. Figures: INSPIRED Pet Nutrition.

9x

faster order processing

60–80%

lower processing costs

6 weeks

from problem to live solution

“What I appreciate about rb2? They do not just build what you ask for; they challenge your thinking. What they build works, is measurable and is ready for the future.”
Sander van Duijn: Digital Transformation Expert, INSPIRED
Read the full INSPIRED case
What OrderPilot does

A focused, intelligent tool that grows with you

Reads every format

PDF, CSV, Excel and even photos: OrderPilot extracts order data from all of them.

Multilingual and intelligent

Recognises different languages, email styles and formats, and keeps improving.

ERP integration

Converts orders into ERP-ready input, including for systems without an API.

Validation and correction

Automates checks such as stock validation and order updates from customer emails.

Want to quantify your current order process first? Calculate labour, error costs and delays in the Dutch article on the cost of manual order processing.

Replacing technology is usually not the first step. Read how to automate order processing without replacing your ERP..

Frequently asked questions

About OrderPilot.

Does our ERP need to be replaced?

Usually not. OrderPilot converts orders into ERP-ready input and connects through the route your system supports. During the Prove session, we determine what information, integration and checks are needed.

What happens to unusual or uncertain orders?

They go to your team. We determine in advance which deviations the agent may handle, when work is stopped and which decisions require human review.

Does OrderPilot work without a modern ERP API?

It can. The INSPIRED case also included integrations with systems without an API. The exact solution depends on your landscape.

How quickly can OrderPilot start working?

INSPIRED had a working solution within six weeks. Lead time varies by workflow, data and integration. Six weeks is evidence from that case, not a general guarantee.

What does OrderPilot cost?

The Prove session has a fixed fee agreed in advance. A separate fixed build fee follows only after a positive build decision. After that, a fixed monthly fee per agent covers management, monitoring and improvement.

Still processing orders manually?

In 30 minutes, we determine whether OrderPilot can add value to your order process. During the Prove session, we then define the workflow, exceptions and required integrations.