Lavazza renews its B2B commerce platform
Lavazza serves consumers and business customers in the Netherlands and Belgium. We built a modular BigCommerce platform that puts the needs of business customers at the centre.
A platform designed around business customers
The existing platform left too little room for B2B-specific agreements, integrations and international growth.
Business customers needed direct access to prices, discounts and orders, while the operational systems had to remain reliably connected.
A modular platform connected to the existing operation
Using BigCommerce, rb2 developed a modular platform for Lavazza's B2B operation in the Netherlands and Belgium, available in Dutch, English and French.
CoreConnect links the platform to ERP, Adyen, Prismic and Piggy, so customer and order data can move between the systems that run the business.
B2B account features
Business customers can work with their own prices, discounts and order information.
Three languages
Dutch, English and French support customers in the Netherlands and Belgium.
Operational integrations
CoreConnect links ERP, payments, CMS and loyalty systems.
A clearer B2B experience on a platform ready to grow
Business customers have better access to the information they need, while connected systems give the operation a more reliable foundation for further development.
B2B self-service
Customers can view relevant prices, discounts and orders directly.
Connected operation
ERP, payments, content and loyalty systems exchange the required data.
International foundation
The platform supports three languages and future market expansion.
Want to serve your business customers better?
In 30 minutes, we determine whether the constraint is one workflow, an integration or the commerce foundation itself.