Drag
MARKETING

The ultimate digital customer relationship where experience is just as important as reward

With the ultimate digital customer relationship, we ensure that organizations become more human; with personal attention and relevant extras for the customer.

Doornvogel has been a partner of rb2 from the very first moment. With the ultimate digital customer relationship, we ensure that organizations become more human; with personal attention and relevant extras for the customer. Together we make brands loyal to their customers. Doornvogel works on a combination of customer insight and creativity in which rb2 takes care of the technical side.

When realizing the ultimate digital customer relationship, Doornvogel focuses on emotional bonding instead of the rational aspect. This is expressed in personal attention and relevant extras for the customer; the right message at the right time and enough 'wow' moments to exceed customer expectations.

Relevant cases

Your ideas can be as succesful as these cases

E-commerce
EKI

A user-friendly and scalable product configurator that simplifies complex B2B orders.

E-commerce
Lavazza

A flexible platform that accelerates B2B services by 30% and supports Lavazza's growth ambitions.

Our insights

Years of knowledge and experiences we would love to share with you

Portret image of Jett Kooijman-Fetter
Jett Kooijman-Fetter
AI
Meet rb2’s AI task force
Discover how rb2’s AI Taskforce is empowering teams, streamlining workflows, and building custom AI solutions that deliver real impact.
Portret image of Dennis van Marle
Dennis van Marle
Strategy
Shifting expectations: CEO Dennis van Marle on what customers really want now
In this blog, rb2 CEO Dennis van Marle looks back on 20 years of digital development and looks ahead to what customers really expect from digital agencies today.
Portret image of Guus van Boom
Guus van Boom
E-commerce
The impact of the platform economy on Dutch brands and retailers
Find out how Dutch brands and retailers can compete in the platform economy.
Want to know more?
Contact us to learn more about this insight and how we use our knowledge to help other companies grow.