Do you like Lego then do you like commercetools. Every piece of e-commerce functionality (for example PIM, cart & order management, marketing and promotions, payments, and internationalization) is set up as a standalone service (microservice), which works together seamlessly thanks to more than 300 APIs. In this way, an omnichannel e-commerce platform can be put together for every company that meets unique specifications but remains fully flexible. commercetools are headless, so that frontend and backend operate separately and you can, therefore, exchange technologies or applications at any time.
If there is a new hip communication channel, you can add it without having to rebuild the backend. If you do not come up with the standard building blocks, additional microservices can be developed for even more distinctive character. We like to think along with you about this and then realize and implement it for you.